Marketing is incredibly valuable, but once your marketing initiatives are executed, it’s important to monitor their outcome with digital marketing analytics tools. This means more than just waiting to see if someone gives you a phone call. The most effective entrepreneurs and online marketing professionals will track the performance of each tactic used in their marketing plan.
In this final installment, we’ll discuss how to use Google Analytics and other tracking and metrics tools to measure the effectiveness of your online marketing strategy.
This is a free analytics tool that will track the performance of your website. This tool, as the name infers, is created and owned by Google. Websites do not naturally come with Google Analytics installed, so this will need to be added by you or your website developer.
Google Analytics gives a great variety of useful information. You will want to familiarize yourself with how to use Google Analytics, so you can use it most effectively. Some of the most valuable information you will receive in regards to your website performance is listed below:
In this section, you can view details about your audience. Some details include:
This is great information for gauging the growth of your website traffic over time. You can view the number of website visits in a line graph over any given period of time. This is one of the most frequently utilized features in Google Analytics and in digital marketing analytics in general.
How many people came to your website because of an email blast, an ad on a free listing website or a Google search? These are some of the questions that will be answered in the acquisition section. You’ll be able to analyze exactly from where your traffic came. This is very helpful if you’re spending money on a third-party website and want to know if it is driving traffic to your website.
This section lets you get more information about what your website visitor was interested in viewing on your website. You can see the pages or blog posts that were most frequently visited, how much time people spent on those pages and the path people took from one page to another.
For example, let’s say you have visitors landing on a custom landing page, and you have multiple links on that landing page. You may not know which links people are clicking most often. Where are they going after they get to the landing page? This information can be seen in the Behavior section of Google Analytics.
How do you know if someone calls you because of a Google ad, your email signature, a billboard or some other type of promotion? You can ask everyone who calls, and you can say “How did you hear about me?” That’s not the most accurate way to track where phone calls come from. It’s also not the easiest way to track phone calls.
Instead, try using a call tracking software like CallRail for your digital marketing analytics. This type of service will allow you to create multiple forwarding numbers with area codes that match your phone. Then, you can make a unique number for each type of marketing tactic you use. Whenever someone calls that number, the software will keep track of the call. Then, you can run a report that shows which phone numbers were called most frequently.
There are also other features that come with most call tracking software, which can certainly add additional value. The pricing for this type of monitoring is very affordable, even for entrepreneurs who are working with a limited budget.
Most social media and email marketing platforms include their own analytical tools. They will provide information on what content was engaged with most (likes, comments, shares, etc.). In the case of emails, you’ll be able to see which emails were most frequently opened. You’ll also be able to see which emails had links that were clicked. Each social media and email marketing platform is a little different with the way they present their data, but there are many similarities. Make sure the platforms you choose do have data to look at.
The whole reason for tracking performance is to identify how to best adjust your marketing strategy. Let’s say you spend a portion of your marketing budget on pay per click advertising, and this type of advertising doesn’t drive any business over a three-month period. If that’s the case, it would probably be wise to remove pay per click advertising as part of the marketing plan.
Take the money that was previously being spent on the ineffective marketing tactic and repurpose it to something that has generated traffic, leads and sales. The same thing is true with investing your time. For example, Twitter may be free to use. But if you’re investing two hours per day on Twitter without any notable return, then it’s probably time to scale back on the tweets and start spending more time on something else. Learning how to use Google Analytics or other digital marketing analytic tools will give you an idea of where your time is best spent.
Because this is an online marketing orientation for entrepreneurs, there were many aspects of marketing that were presented. Everything presented in these posts tie together and function as building blocks for continuous improvement. Below is a demonstration of this:
This orientation provides a guide to entrepreneurs and marketing professionals who truly wish to be effective and drive sales. The information presented in this three-part series should be very useful as an orientation, though it only scratches the surface of online marketing strategy.
This article is not a complete “how-to” on all things related to online marketing. Keep an eye out for future posts on Financial Poise that provide in-depth insights on how to effectively leverage the power of online marketing. And until then, best of luck with your business and online marketing initiatives!
Then sign up to receive our weekly Financial Poise newsletter, our take on the most relevant and topical business, financial and legal issues affecting investors and small business owners.
Always Plain English. Always Objective. Always FREE.
Joshua Lyons, is the owner of Joshua Lyons Marketing, LLC and the co-founder of CRE Marketing Group. He began his marketing career upon graduation from the University of West Florida in 2009, with an education in public relations and marketing. After many years of marketing, in commercial real estate, hospitality and other industries, Joshua began…
Online Marketing Orientation for Entrepreneurs: Part 2/3
Online Marketing Orientation for Entrepreneurs: Part 1/3
Get the Most out of Your Marketing Team, Agency or Consultant
Customer Relationship Management is the Key to Retaining Customers
Overcoming the Biggest Consumer Sales and Marketing Challenges
Developing a Branding Strategy for Your Startup or Small Business
Please log in again. The login page will open in a new window. After logging in you can close it and return to this page.